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VoIP + CRM: The Ideal Integration

Nov 27

Customer service is the essential backbone of businesses. Most successful business understand that a successful customer-focused sales and support process needs to be prepared to serve customers even ...

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VoIP Call Analytics: A Beginner's Guide

Nov 14

As businesses have grown, new technologies have helped them make better decisions regarding their future goals because of data. One of the best kept secrets for data analysis is your business’s phone ...

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5 Common Myths About VoIP Debunked

Oct 10

VoIP is becoming more popular than ever before for businesses. Many have switched already and benefited from its rich features, affordability, and customization. Unfortunately, like any new ...

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ACD: 5 Benefits for Better Call Support

Aug 1

Call support is the backbone of customer service for businesses. We've all needed to call into a support center to ask questions or resolve issues, and a great call experience leaves a very positive ...

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5 Ways to Prepare for Hurricane Season

May 15

In the early morning hours of August 22, 2018, Hawaii experienced the unimaginable. Tropical Storm Lane, a small depression created off the Baja California coast, quickly evolved into a Category 5 ...

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How VoIP Simplifies the Office Move

Apr 18

The office move is a common stage that all businesses, small to large, encounter as they transition in size. Whether it’s downsizing to a smaller and more efficient space or upgrading to a larger ...

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